Is there any warranty on the mirrors?
- With our Guaranteed Intact Delivery policy, we guarantee that your glass or mirror product ordered from our online store will arrive in one piece. Any defective product will be replaced with a new one without any additional charges.
- We do not, however, offer a warranty on our stock or custom online purchases.
What are your cancellation, return and refund policies for the custom mirrors?
- Please refer to the website cancellation, return and refund policy page.
Do you provide installation service for mirrors?
- Currently, we do not support on-site installation services. But, our products are easy to install. Along with the shipment box, a DIY installation manual is provided. That will guide you to install the product.
- If you are not sure, then there is always a local carpenter, a plumber, or even a handy neighbor. These folks will help you out.
How long will it take to manufacture my custom mirror?
- After your order is received, our manufacturing process usually takes 3 to 5 working days. Once your order is fulfilled, we will ship it immediately and send you a confirmation email with tracking information.
What’s the largest size custom mirror I can order?
- The largest sizes for online orders are 60 inches x 60 inches.
What is your cutting tolerance?
- The industry-wide accepted tolerance and our cutting tolerance is +/- 1/8".
